We may collect and process the following personal data from the information which is provided to us if you:
· complete a form on our website
· complete a survey
· correspond with us by phone, e-mail, in writing or via social media
· enter into a contract with us to receive products and/or services
The information we collect will consist of personal information which will allow us to communicate with you in relation to the provision of the contracted products and services; for example your name, email address, postal address, telephone number and your required services.
We may use your personal data to:
· fulfil a contract, or take steps towards providing our products and services to you:
· to provide the products and/or services to you;
· to communicate with you in relation to the provision of the contracted products and services;
· communicating with you in relation to any issues, complaints, or disputes;
Any personal data collected will be used by us for the sole purpose of our business and to enable us to provide our services to you. Any information provided to us will remain confidential, and will not be shared with third parties. By contacting Futura Roof Ltd, you agree that we may process your information in accordance with this Policy.
Any contractual documentation will be retained in archive at our registered address for the guarantee period and then be securely destroyed. Consent to retain this documentation can be withdrawn at any time by sending a written request to Futura Roof Ltd.
Any personal information provided which doesn’t lead to any services or contracts being entered into will be securely destroyed three months from the quotation date.
This website uses Google Analytics to help analyse how users use the site. The tool uses “cookies,” which are text files placed on your computer, to collect standard Internet log information and visitor behaviour information in an anonymous form. The information generated by the cookie about your use of the website (including IP address) is transmitted to Google. This information is then used to evaluate visitors’ use of the website and to compile statistical reports on website activity for Futura Roof.
We will never (and will not allow any third party to) use the statistical analytics tool to track or to collect any Personally Identifiable Information (PII) of visitors to our site. Google will not associate your IP address with any other data held by Google. Neither we nor Google will link, or seek to link, an IP address with the identity of a computer user. We will not associate any data gathered from this site with any Personally Identifiable Information from any source unless you explicitly submit that information via a fill-in form on our website.